At Kiny's Karma, we want you to love your handmade macrame jewellery as much as we do. That's why we offer hassle-free returns on all our products. If for any reason you're not completely satisfied with your purchase, simply contact us within 7days of receiving your order, and we'll provide you with instructions on how to return your item.
Once we receive the returned item in its original condition, we'll issue a refund or exchange, whichever you prefer. Please note that return shipping costs are the responsibility of the customer, except in cases of damaged or defective items. Please note that custom designed jewellery may not be eligible for return/refund. If you have any questions about our return policy, please don't hesitate to reach out to us. Your satisfaction is our top priority.